Hotel Review: Hotel Dom Utrecht

Bebe Voyage Rating – 9.5/10

 

If you’re wanting to visit The Netherlands and aren’t sure where to stay, consider Hotel Dom in Utrecht. Knowing very little about Utrecht beforehand, we were blown away by this charming town. With its car-free city centre, we happily walked and cycled everywhere with the kids. Utrecht is in the central Netherlands and has been a religious center for centuries. One of the Netherlands’ oldest cities, it has a medieval old town, picturesque canals, and monuments galore. The huge and iconic Domtoren, a 14th-centure bell tower with city views, makes it impossible to get lost in this town as its a clear marker for which direction you’re headed. Hotel Dom is a cleverly-designed boutique hotel with highly personalized customer service and cozy, unique rooms. You’re sure to be impressed by the staffs level of attentiveness here! They will make you and your family feel exceptionally welcome.

 

 

 

Location

Set in the heart of old town Utrecht, the hotel is located on a quiet street just by the Domtoren (Dom tower), in a perfect spot for exploring the city. You’ll hear the church bells ringing and the soft buzz of bicycles whizzing by outside. It’s close to the centre, maybe a 10-minute walk to Utrecht Central Station to catch a train for day trips nearby. There are loads of places to eat and shop nearby, and the location provides easy access to many sights. Can you spot the Dom tower? Find your way back to Hotel Dom with ease!

 

 

Style & Character

Tucked inside an 18th Century historic monumental building, Hotel Dom combines old-world elegance with modern interior design. In the shadow of the Dom tower, Hotel Dom is the perfect escape from a busy day spent outside traveling. Quaint and cozy, this boutique hotel boasts eleven suites, two of which are executive suites. I was immediately won over by the thoughtful design and interior decorating that very much mirrored my own tastes at home–vintage exteriors, succulents trailing up the staircases, fiddle leaf figs in the dining room, midcentury modern dining sets, moody navy blue walls, crisp white linens, an old-school elevator lift that nods to the past, and gold decorative accents scattered all around. We very much felt ‘at home’ here and immediately wished we’d stayed here for the entire duration of our trip in The Netherlands.

 

 

 

Service & Facilities

The personalized service and attentiveness was first-rate. Even when trying to find accommodations, the staffs helpfulness over the phone and prompt email responsiveness sealed the deal. Staff knew who we were the moment we walked in the door! We didn’t feel like ‘just another guest’ but more like friends they’d been expecting. They asked us how our day had gone, offered bottled waters, and took some luggage off of our hands and up to the room. The room was ready and waiting for us almost immediately. We were so grateful! We had taken a train from Den Haag that morning and then walked 15 minutes from Utrecht Central Station. The kids were ready to get down and run about! They already had bicycles reserved for us at a bike shop nearby too; we walked over to retrieve them once we had freshened up.

 

Rooms

Oh, the rooms! Our room was like a studio apartment. It was really darling. There’s a large bathtub under a beautiful light fixture just off the foot of the bed, a curtained-off closet with plenty of shelving and hooks to have our belongings up and off the floor, a tiled shower, separate toilet area, and a bath sink and vanity area. They had two baby cots set up with cute childrens linens and welcoming favors in the beds, like a duck for the bath, sleepy spray to scare the monsters away, and a little Dutch baby book. There was a couch, television, and mini fridge to store baby milk. Complimentary bottled waters were a huge help being on-the-go each day too. The linens were crisp, everything felt exceptionally clean, the bathtub was relaxing for mom and fun for the boys, and staff even let us borrow two adaptors for the outlets since we forgot our own. The amenities were thoughtful: a kingsize bed, flatscreen tv, free WiFi, hairdryer, Nespresso machine, yoga mat with pose suggestions, plush robes, and upscale bath toiletries. My only recommendation would be to have some extra cozy blankets on-hand. The weather was so mild since it was April, so it was lovely to crack open the windows and enjoy the breeze. We were hoping to meet the resident cat that likes to peek into windows. The two executive suites feature private roof terraces, which I would be interested in booking in the future.

 

 

 

Food & Drink

On the ground floor just inside the front door, there’s a full-service restaurant, “Podium under de Dom”, and a bar that serves specialty wines, cocktails, and small bites. The 45-seat restaurant feels a bit formal at dinnertime, but it’s surely a welcome place for children during breakfast or lunch time. I enjoyed some drinks and small plates at the bar by myself one night while my husband and children enjoyed cartoons and fries in the room after a tiring day. The dishes were a bit too small, in my opinion, as I ordered several things and was still hungry afterwards, but the flavor profiles and taste were excellent. You have views of the kitchen from the bar and the chef was incredible to watch. Foodies will rejoice here!

 

*Be aware that the restaurant and bar are closed on Mondays, so be prepared to stock up on snacks for the kids, order takeout and/or eat at nearby restaurants.

They knew we had another long travel day ahead of us the morning we would be leaving, so the staff suggested we order their ‘picnic breakfast’. This was absolutely genius and so delicious. It was the perfect amount of food and only 20 euros! They brought up a picnic basket to the room at a set time in the morning and we enjoyed an adorable breakfast in bed with our boys. It was so fun and a great start to the day as they’re hungry the moment the wake up. I was so impressed.

 

Value for Money

Our rate was around $189/night; tulip season brings a lot of tourists to The Netherlands, so this was an affordable find for us. No matter where you base yourself out of, you will likely end up having to take the trains to and from the different places you want to visit (Rotterdam, Keukenhof Gardens, the windmills at Kinderdijk…). Hotel Dom in Utrecht was a lovely option for a place to stay that felt really authentic. For the location, the style, and the level of service compared to the price, it was excellent. I was under the impression our nightly rate included the use of bicycles and baby cots, but I was wrong. We had to walk and retrieve the bicycles from a third-party bike rental shop and paid 20 euro for 24 hours, which was totally fine. Upon check-out, however, it was discovered that the use of baby cots was an additional 40 euro for one night! This was a bit of a shock. I guess each cot is 20 euro each, but I’ve only ever experienced baby beds being complimentary, never having to pay to use them. (And–naturally–our kids wanted to crawl into our bed that night!) As traveling parents, we were pretty surprised by this and would suggest that the hotel not charge an extra fee if a guest requests portable baby beds. They should be standard! The picnic breakfast was an exceptional value for the money, and the hotel’s central location saves you on transportation costs as you can walk and bike everywhere.

 

Family Friendliness

It’s so refreshing to be welcomed into a place where you feel your children are equally as welcomed. Staff were quick to offer the kids a drink, help take the Nano stroller to the room, get to know the kids names, recommend a visit to the Nijntje (Miffy) Museum, etc. They left a lasting impression on us at check-out when they remembered I made mention of my eldest son’s upcoming 4th birthday that was to occur during our trip in Europe and handed him a birthday gift! With a sweet hand-written note attached, they gifted him a Miffy sand play set knowing we had taken the boys to the nearby Nijntje Museum the previous day. This level of thoughtfulness and personalized touch makes Hotel Dom truly unique and remarkable. My son was elated and, needless to say, in a good mood the entire train ride to Germany that day. Thank you, Hotel Dom!

 

Contact Info

I recommend contacting the hotel directly to inquire about booking. The staff are so friendly and helpful, you won’t regret it. *Staff mentioned that the hotel will soon be under new ownership and renamed hotel Simple (the marketing professional in me is yelling “Noooo!”), so please be aware you may find it under this new name.

Hotel Dom

Domstraat 4, 3512 JB Utrecht, Netherlands

Phone: +31 30 232 4242

 

Rates

Rooms average around $115-$189/night, depending on travel dates, room type and availability. Go visit Utrecht! It’s full of charm!

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